Aug 14, 2018 the companys sales and marketing efforts are primarily focused on new software licensing on premise and cloud solutions and support services for its latest generation of astea alliance and. We are able to bring on new customers without missing a beat. It offers astea alliance, a service management software that addresses the service lifecycle applications, including lead generation, project quotation, service and billing, and asset retirement. Why astea international atea stock is soaring today. Astea alliance by astea international fieldpulse by fieldpulse view details. Getting access to the astea alliance user community portal.
Astea international expands presence to south africa with. Software by astea international inc make your organization errorfree and productivity by using, alliance field service management software, a good field service management software. The companys field service management software, astea alliance, is used to automate sales and service processes, manage contracts and warranties, logistics, and distribute information to employees, customers, and suppliers. Astea alliance offers a supported integration with epicor financial management. Astea international and baxter planning partner to deliver. We strongly encourage our customers to take advantage of microsofts long history of simple but powerful software solutions by opting for asteas alliance enterprise platform hosted on azure. Asteas alliance enterprise powered by software ags cumulocity iot platform offers service organizations a scalable platform that is easy to deploy and proven to simplify asset maintenance. Download periodically updates software information of astea alliance mobile universal from the publisher astea international inc. This has been totally transparent to our customers.
Astea and software ag partner provide turnkey service and. In addition, the platform supports multichannel communication so that clients have consistent service experiences across channels whether it be by text, email, call, or chat. Dynamic scheduling engine dse astea international alliance dse is the new generation of field service scheduling solutions for a new era of service management. Astea alliance is a full featured field service software that covers almost every. Astea international keeps employees in the field connected to the home office. The software was designed and launched by astea international inc headquartered in pen. Astea develops, markets and supports service management software. Atea, the leader in service lifecycle management and mobility solutions announces that restaurant technologies, inc. Astea alliance has provided us the ability to internalize our field service support without having a large it support staff. The astea alliance mobile field service application portfolio offers tools designed for every person who plays a role in service delivery, including technicians, supervisors, thirdparty and. Service center management software to enhance the call center experience.
To register for portal access, please go to the right hand section of this page and select create an account. We strongly encourage our customers to take advantage of microsofts long history of simple but powerful software solutions by opting for astea s alliance enterprise platform hosted on azure. It can be customized to an organizations particular needs and procedures, and integration is available for a number of backend systems. Alliance marketing integrates with other astea alliance applications to provide companies with a way to assess the synergies each channel delivers to an overall campaign, and to adjust campaigns to produce the best results. Asteas service center management software on alliance enterprise is fullyintegrated with multichannel, inboundoutbound capabilities for unparalleled customer support. Alliance enterprise software was created to address the intricacies specifically associated with customer managementmobile workfront, asset management, reverse logistics, and service management.
Astea international to showcase the newest version of its. Astea is software for service management and mobile workforce. Global mobile workforces are empowered with wireless access to the realtime information they need wh. Delight customers and break down data barriers with alliance. Choose business it software and services with confidence. Astea alliance enterprise is an endtoend field service management fsm and mobility platform that provides large and enterprise service companies with functionality to support the full service lifecycle, from the initial customer call to the closing of work orders, customer invoicing and asset retirement and product replacement. Astea alliance features training via documentation, webinars, live online, and in person sessions. Their flagship product allows organizations to support their customers through emails, phone calls, websites, forums and social media channels. It offers alliance, fieldcentrix, and profession services. I recommend this product mainly because its easy to use.
If your company recently invested in field service technology, youre already on the right path to futureproofing. The astea alliance software suite is saas, and windows software. Ifs completes acquisition of global field service management. Astea international is a global leader in field service and mobile workforce management, including all the cornerstones of full service lifecycle management. Focused on the unique needs of servicecentric organizations, our astea experts conducted indepth research to discover how to develop a fully. It offers such services as contact center management, logistics management, sales and marketing management, and others. Astea international is a global provider of endtoend service management software solutions that offer all the cornerstones of service. Astea international named top performer in the summer 2019. Founded in 1979, astea international is a software organization based in the united states that offers a piece of software called astea alliance. Designed based upon feedback from some of the worlds leading servicedriven companies and nearly four decades of industry experience, this new mobile. It is a proven and robust, realtime scheduling solution designed to optimize and balance the complex tradeoffs between service cost and level of service. Astea alliance marketing empowers companies to transform prospects into customers by creating multichannel marketing campaigns.
Our clients and candidates can expect a partner that provides market data, coaching, process feedback, brand championing and ultimately relationshipbased solutions to meet business and personal needs. Alliance link extends astea alliances return on investment for customers by making all alliance modules accessible to external software through web services and open, well defined, synchronous. The astea enterprise product is a huge leap in automation for our company. Astea s cutting edge mobility solution leverages the latest html5 technology to deliver a hybrid mobile solution with native capabilities. Astea alliance vs fieldpulse 2020 feature and pricing. Astea alliance vs servicemax 2020 feature and pricing.
The astea alliance suite supports the complete service lifecycle, from lead generation and project quotation to service and billing through asset retirement. Rti, an industryleading provider to restaurants of cooking oil management systems and technology, has selected, and is already live, on the astea alliance. Astea international to unveil the newest version of its alliance field. Certain of these, as well as other risks and uncertainties are described in more detail herein and in astea international inc. Astea alliance by astea international visit website. Fieldwire vs astea alliance 2020 feature and pricing.
Astea alliance is a full featured field service software that covers almost every need you may have. Our decision to select astea was based upon their nearly 40 years of experience developing and delivering innovative, endtoend service management and mobile workforce solutions. The office has a very laid back feel, as common among other comparable software companies. If your company recently invested in field service technology, youre already on the right path to future proofing. Atea stock astea international stock price today markets. Oct 23, 2012 horsham, pa october 23, 2012 astea international inc. Jul 19, 2017 horsham, pa prnewswire astea international inc. Trusted by the worlds best servicedriven companies, our field service technology features were designed to help you outpace the competition, win the global talent war, effortlessly leverage third party and contingent workers, and deliver actionable business intelligence to. The market continues to get more demanding and specific for talent and companies continue to operate in a leaner model to remain competitive. Astea international and software ag partner to provide.
Fieldcentrix enterprise is a complete application suite that seamlessly links process, people, parts, and data through the combination of workflow software. Asteas cutting edge mobility solution leverages the latest html5 technology to deliver a hybrid mobile solution with native capabilities. The price has also been a large part of the success in the company. The software was designed and launched by astea international inc headquartered in pennsylvania, united states. Alliance mobile helps you to do more with less, by making every service engineer your best with a wealth of knowledge and experience in hand.
Astea alliance is a field service management solution for businesses of all sizes. With astea alliance, we have gained a leadingedge, unified, robust, and userfriendly solution that will support our initiatives and grow with our business. The benefits of astea s alliance fsm platform on azure. Astea international is a global provider of software solutions that offer all the cornerstones of. Astea international mergers and acquisitions summary mergr. The software is equipped with a single point of entry for access to all customer information such as customerspecific contract, warranty and servicelevel information. This site requires a login to gain access to this information.
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